Takabet 15 Privacy Policy
Your personal information is of the utmost importance to us. takabet 15 is committed to protecting the privacy of users in Bangladesh, and we always use the highest level of technical security to keep your data safe. By reading this policy, you will learn what information we collect, why we collect it, and how we keep it secure.
Last Updated: January 2025
What Information We Collect
Personal Identity Information
We collect the name, date of birth, phone number, and email address you provide during registration. This information is essential for verifying and securing your account. National ID or equivalent document details may be requested for identity verification purposes. We never collect personal information beyond what is necessary. Your data is stored in encrypted form on our secure servers and can only be accessed by authorized personnel when required.
Financial & Transaction Information
Limited information about the payment methods used during deposits and withdrawals is logged in our system, but complete financial details are never stored. For transactions made via bKash or Nagad, only the transaction reference number and amount are recorded. This information is used for fraud prevention and dispute resolution. We do not share your financial information with any third parties, except where required by legal obligation. Transaction records are retained for a set period and then securely deleted.
Usage & Technical Data
To understand how you use the platform, we record device type, browser version, IP address, and session duration. This information helps improve service quality and resolve technical issues. Your preferences are remembered via cookies and local storage, making your experience smoother and more personalized. Technical log data is automatically deleted after 90 days. You may disable cookies through your browser settings, though this may limit certain features.
How Your Information Is Used
Service Operation & Improvement
Your information is primarily used to create your account, process transactions, and provide customer support. Aggregated (anonymized) data is used to analyze platform performance and develop new features, with no individual identity being revealed. Your information may be used to send you relevant promotions and offers based on your preferences, though you can opt out at any time. Automated systems analyze data to detect security threats and protect your account. We never sell your information to advertisers or third parties.
When Information May Be Shared
We generally do not share your personal information with any third parties. However, information may be provided in cases of legal obligations, court orders, or requests from government regulatory bodies. Payment gateway providers receive only the limited information necessary to complete transactions and are bound to adhere to the same standard of privacy policy. We may cooperate with relevant authorities in the event of fraud investigations. In all such cases, we provide only the minimum necessary information.
Your Rights & Controls
You have the right to view, correct, and request deletion of your own data. You can contact our support team at any time to opt out of marketing communications. Upon account closure, your personal data will be deleted within a set timeframe, except for the minimum records retained due to legal obligations. You may send any data-related requests or complaints to our email, and we will endeavor to respond within 7 business days. We believe you should have control over your data, and our processes are designed accordingly.
Have More Questions?
If you have any questions about the privacy policy, visit our FAQ page or contact our support team directly. Protecting your data at takabet 15 is our top priority.